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We have actually called and also left messages many times as well as no one returns our calls to allow us know what is going on. Many calls over three months and no return calls.
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They left a mess in the driveway, cellar and one individual threw up in front lawn. Broke toilet as well as it dripped in basement after salesman claimed they would certainly need to eliminate it.After duplicated conversations as well as them disappointing up we told them to deal with the leaky window. Once more was told they do not do home windows and were told the home window requires to be changed. Desired Result, Payment adjustment, We talked with the customer on October 5th as well as all problems have actually been resolved with the exception of the home window.
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I was told to obtain quote and then they would make a decision if the window repair service or replacement would certainly be covered. He (James) would have to take it to his superiors to see if it would certainly be approved.
09/23/2021On Aug 3, 2021 I gave a $2000 down payment to buy a stroll in bathtub. It was going to be funded and set up for set up in Sept 15,2021. My money never got accepted as well as I have actually been calling to obtain my down payment returned. This week I have actually left messages to both the business and also my salesperson to look at the standing of my return.
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When I tried to use the bathtub, the circuit breaker maintained tripping. On Jan 21, 2021, I tried to use the bathtub.
I informed her that a person had actually already appeared and also was dealing with it. (continued) Preferred End result, I desire this tub out of my home, my complete quantity reimbursed, $2,500 for the updated hot water heater that, I am contacting respond to Ms. ***'s issue. I desire to apologize for the concerns she has had with her walk-in tub.
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We have actually called Ms - walk-in tub installers Charleston,. *** as well as we are going to replace her present walk-in bathtub with a redirected here new walk-in tub of the same design and size with the exact same guarantee. As soon as the new walk-in bathtub is installed as well as she is fully satisfied with the tub and also the installation, we will certainly resolve the hassle she has experienced throughout the duration where she was unable to utilize her walk-in bathtub.This is a continuation of a previous complaint that was not dealt with to my fulfillment. Grievance attached. We are not able to check out the attachment filed by Ms. ***. walk-in tub installers Charleston,. When we try to enlarge it, the kind comes to be as well blurry to read. *** File Connected *** This is a continuation of my previous problem that was not solved to satisfy my satisfaction.
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Brian get redirected here ******* called as well as stated he would certainly like to obtain me a completely new tub. I asked him what kind of compensation I would certainly obtain in enhancement to a brand-new bathtub. Whenever I asked him, he would state, we will need to wait to see what prices are included with the new tub.Saturday, June 26, my new bathtub was finally set up. Got in touch with Brian M ***** on July 9. After the brand-new tub was set up, he stated it ran out his hands and an additional department would certainly be handling the finances. Each time I called him, he would certainly claim he would certainly call me back in 10 mins.
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I needed to proceed calling him. On July 13, I had a missed telephone call from a person from money. I do not remember his name. We played phone tag for concerning a week. When I lastly got him, he started out saying they generally pay $100 a month yet considering that it had been six months, he would certainly offer me $200 a month.He claimed, well I can have obtained you a booster. I already had a booster that did no excellent. I had to get a bigger heating unit. He claimed he would offer me an additional $1,000 off as a result of the hot water heater. I informed him that I would certainly decline much less than $8000.
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